Privacy Policy

ZeitAI is operated by the company below. This Privacy Policy applies to the ZeitAI platform, website, applications, and related services.

We collect information you provide directly when you create an account, subscribe, or use the platform:

• Account Information — name, email, and profile details you provide.
• Payment Information — billing details processed by our payment providers.
• User Content — prompts, images, scripts, and assets you upload or generate.
• Communication Information — messages you send to support or sales.

When you use the platform, we automatically collect certain technical information:

• Device Information — browser, operating system, and device identifiers.
• Usage Information — features used, actions taken, and session activity.
• Log Data — IP address, timestamps, and diagnostic data.

We use information to operate, maintain, and improve the platform; provide and personalize services; process payments; communicate with you; ensure security; comply with legal obligations; and develop new features. We do not sell your personal information.

Content you submit may be processed by our AI systems to generate, edit, and optimize videos. Generated outputs are made available to you according to your plan. We apply technical safeguards when handling content during processing.

We use cookies and similar technologies for essential functionality, security, analytics, and preferences. You can manage cookies through your browser settings and our preference controls. See our Cookie Policy for details.

We share information only as needed to provide the service: with service providers under contract, for legal compliance, to protect rights and safety, or in connection with a business transfer. We do not sell personal information to third parties.

We retain information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to applicable law.

We use modern authentication, encrypted connections, access controls, and infrastructure monitoring to help protect information. No method of transmission or storage is fully secure, but we work to safeguard your data.

As a Germany-based company serving global users, information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers in line with applicable law.

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.

ZeitAI is not directed to children and is intended for users who can form a binding contract. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate action.

The platform may integrate third-party services (such as payment processors and analytics providers). Their use of information is governed by their own privacy policies, which we encourage you to review.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date, and where appropriate we will provide additional notice.

For privacy questions or to exercise your rights, contact us: