ZeitAI
FAQ

Frequently asked questions

Answers to common questions about AI video generation, platform features, subscriptions, billing, APIs, security, and enterprise solutions.

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General Questions

ZeitAI is an AI-powered platform that turns text, images, and creative concepts into professional-quality videos — covering generation, editing, avatars, and voice.

Anyone, from individual creators and freelancers to businesses, agencies, and enterprises. Plans scale from a free tier to custom enterprise deployments.

Marketing and ad creative, product demos, explainers, training and educational content, social media videos, and enterprise communications.

Video Generation

You provide a prompt, script, or images. Our AI models analyze the input and compose scenes, motion, transitions, and narration into a finished video.

Yes. Describe what you want in a prompt or paste a script, and ZeitAI generates a video from it.

Yes. Upload images or product assets and convert them into dynamic video with realistic motion and cinematic effects.

Yes. AI editing tools help you trim, enhance, add transitions, and optimize output, and you can refine style, pacing, branding, and voiceovers.

Most videos generate in minutes. The exact time depends on length, resolution, and current processing load.

Account & Subscription

Yes. The Free plan lets you explore the platform with a limited number of monthly AI video credits.

Yes. You can upgrade, downgrade, or change your plan at any time as your needs evolve.

You can cancel anytime from your account billing settings; your plan stays active until the end of the current billing period.

Billing & Payments

Standard payment methods are supported at checkout. Enterprise customers can arrange invoicing — contact our team for details.

Yes. Invoices are available from your account billing area, and enterprise invoicing is available on request.

Refund policies may vary by plan. Reach out to support and we'll help with your specific situation.

AI Video Credits

Credits are consumed whenever you generate, edit, or process videos. Each plan includes a monthly credit allowance.

Different video types and resolutions may consume different amounts of credits — longer or higher-resolution outputs use more.

Higher plans include more credits, and additional capacity is available — upgrade your plan or contact our team.

API & Developers

Yes. The API lets you integrate video generation directly into your applications and workflows (available on Professional and above).

Full API references, SDKs, and authentication guides live in our Documentation Center.

ZeitAI is API-first, so it integrates into custom apps, workflows, and business systems; enterprise integrations are available.

Security & Privacy

We use modern authentication, encrypted connections, and infrastructure monitoring to help keep your projects and data secure.

You retain ownership of the content you generate, subject to our Terms of Service.

Role-based access, account protection controls, and data-protection practices help you manage privacy and access.

Enterprise Solutions

Yes. Enterprise plans include custom capacity, dedicated infrastructure, advanced security, and SLA support.

Yes. Our team works with organizations on custom integrations, workflows, and deployment options.

Yes. The platform is built for high-volume, scalable AI video generation across teams and regions.

Support

Submit a request from the Support page or email support@zeitai.in. Enterprise customers also have dedicated channels.

Most inquiries receive a response within 1–2 business days.

Explore our Documentation, Knowledge Base, and Blog for guides, best practices, and product updates.

Still curious?

Still have questions?

Our team is happy to help with anything you couldn't find an answer to here.

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